Technical payment - We were unable to authorize your card

[pavle89]

Hi,
I tried to donate, but when i fill the gaps it keeps showing me "We were unable to authorize your card." Error. I've been using my card for purchases on internet and i haven't got any problem till now. What should i do?

[comlogo]

Try contacting paymentwall

[pavle89]

Already did
1.Inquiry Review
We will review your inquiry and get all the necessary information about your purchase or the payment provider you used.

2. Additional Investigation
For some transactions, we may need more information from you. Please respond back to any questions we may have to resolve your inquiry as soon as possible.

3. Information Security Standards
You can be sure that any information you share with us about your transactions is secure. You can review our privacy policy here.

And that stays like that 1 hour. I dont know what that mean

[Zcsxm2]

Greetings

They wanna prove if you are the owner of that card or if it the data is stolen by phishing/trojan. It's a protection that's why you have verifying by a passport or similar paper.

Regards