I accidentally bought faction change for my character.

[Kurosakisrb]

Yesterday i accidentally used my coins for faction change instead of name change. Name of my character is Frontpain (loarderon) aliannce warrior. Can you help me and undo my mistake, couse i dont want to play in horde, and i need those coins for name change and some in-game gold.

Ty in advance

[Repost]

Open a support ticket under My Account -> Support, anything bought with coins can be refunded if you open a ticket within 24 hours.

[Kurosakisrb]

i did opened ticket, and i still didnt used faction change

[Kurosakisrb]

I opened ticket imidiatly after i got faction change, and i still didnt used faction change on my char