Technical My character isnt in selection screen

[LinusMode]

I played in this realm (Ragnaros) 3-4 years ago, and I had 2 characters in the account, a female human demonlord called (Otohime) and a female character of the Paladin class called (Shynra or Shinra, I do not remember) tryng to connect in any of them they do not appear in the selection list, although it says that there is a character in that realm (icecrown) some friends of mine are returning to the game, they all got their respective characters back exactly as they were the moment we stopped, although I did not even have any characters on the selection screen. i have print screen proving that i saying if is necessary, please help me, i love that private server, is so nostalgic and i feel huged by the entire crew behind him. i have prints to prove that

[Anyone0]

Make a support ticket on website here or send an email to [email protected]

[LinusMode]

the only ticket possible to creat is a "ban appeal" that cannot help me with nothing