Shoulders of faith share the exact same name with two items
I recently purchased Shoulders of faith hoping I would get the t3 model. Instead I got the level 80 equivalent and that wasn't made clear, I wasted 10 points and two scrolls of transmog as a result. I know the t3 item exists in game.
I know I'm not likely to get a refund since it wasn't bought with coin but if you can make it more clear on the item list of the site that it is not the t3 version in the title of item people who may end up spending coin on it won't make the same mistake I did. Thanks.
It is as clear as possible. You ignoring item description is not a thing for support claim.
If you want ONLY T3 version, feel free to support server and buy it with coins.