1. I lost my email and access to it for which my account was registered.

    Dear administration, please help me, I honestly don’t even know where to turn. I haven’t visited your project for a long time because of work, but I wanted to come back and saw that at the entrance they asked for confirmation from my email, which I lost a long time ago and have no way to return it. Therefore, I ask for help, what can be done in this situation, is it possible to somehow untie it? I have all the account information (login, password) as well as many personal screenshots of the characters and my gameplay in general on my behalf. I can provide all this. Thank you in advance for taking the time to respond.

  2. You'll have to contact the support.

    I have lost or forgotten my email and cannot access my account

    Simply email us directly for assistance - [email protected]

    It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

    - Account or Forum username (not passwords).
    - Current email or a guess if you have forgotten
    - Character information
    - General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
    - Country where you connected or registered from

    You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

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