WotLK How long do I have to wait to receive a response about my ticket?

[thearual]

Hello, good afternoon, send a report about a player who stole an item in a dungeon 3 days ago. They responded to me that they would keep the evidence to process it, but I would like to know the estimated time to wait for the sanction to become effective.
I would also like to know if in these reports only the penalty is applied or if the stolen objects are returned to the person reporting.
Thank you

[Quabbelchen]

Items will get deleted from the so called Ninja and he gets a Ban. No returns possible sorry!