Forum Forgotten E-MAIL

[apolausticJR]

Hello Warmane,
I've got an account which is called " Dakyy05 " i've created this one so i can contact you, can you somehow transfer that account on this email ( which i've created this account ) because i forgot it. I can tell you the nickname and the password, or reset the authenticaton somehow, because i cannot log in.
Best regards,
apolausticjR

[Mitzen]

Account recovery.

I have lost or forgotten my email and cannot access my account

Simply email us directly for assistance - [email protected]

It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

- Account or Forum username (not passwords).
- Current email or a guess if you have forgotten
- Character information
- General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
- Country where you connected or registered from

You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

[apolausticJR]

I've sent an email to [email protected], there's no respond :D

[LordSth]

Hi apolausticJR! Did you get a response in the end? I sent an email for the same reason and haven't received a reply yet. Regards.

[Mitzen]

It may take several days.

[sdrawer2424]

I have the account Santi2424 and I had to create a new one because it asks me for a verification code, but it doesn't seem to reach any of my emails, it could be that it reaches a very old email that I no longer use and which I can't access, I suspect that it is [email protected] I wonder if there is a possibility of changing to my most recent email Or if it is possible although I have already created a new account, I have high level characters and gold that I don't want to lose

I have already sent the email to the support team, I would like to know if they still solve this type of problems and how long it should take for the team to respond. Thank you very much.

Thank you very much

[Shred]

It will take whatever it takes, usually a few days but it can be a matter of weeks, you can only wait