Website SOLUTION: For the "illegal character" error when submitting tickets.

[ZiT3K]

You should avoid using Unicode characters, because the Warmane website’s ticket text input field only accepts ASCII characters.

Recommendation:

Write your desired text, then use the ChatGPT website for free to convert it — it can replace any Unicode characters with ASCII characters for you.

For example:

Unicode: “ ” ‘ ’ … ×
ASCII: " " ' ' . . . x

If a Warmane web developer is reading this, I would like to suggest:

EITHER

The input field should accept these Unicode characters.

OR

The error message should be more descriptive, because the current one does not clearly explain the cause of the error:

"Your ticket reply contains illegal characters, try again."

Instead, it should clearly state something like:

The input field does not accept Unicode characters, only ASCII characters.

[Shred]

There are several ascii characters that aren't allowed either. I guess they are overzealous in protecting themselves from sql injections.

[ZiT3K]

SQL injection is easy to prevent, and that’s not even the real issue here — but you know, the error message should actually tell you what the problem is and how you can avoid it.