Reporting Cheaters Feels Pointless

[balancerFX]

Hi everyone,

Recently I reported several players for botting and attached video proof clearly showing suspicious behavior.

However, every ticket I submitted was closed as “successful” or “resolved,” while the reported players are still active in the game.

The strange part is that the videos I provided do not appear to have been watched at all. It gives the impression that the reports are being closed automatically without anyone actually reviewing the evidence.

For example, one of the players was reported on Feb 27 with video proof. After the tickets were marked as “successfully closed,” I reopened them and even submitted additional reports showing the same bots still flying.

Today is March 5, and those same bots are still active.

So this raises a question: what is the point of submitting detailed reports with video evidence if they are not reviewed?

To be fair, I want to mention that one Game Master (Toxicity) did respond quickly and issued a punishment almost immediately, which shows that proper action is possible.

I’m not trying to attack the moderation team, but the current situation makes the reporting system feel ineffective. If players take the time to collect evidence and submit detailed reports, it would be good to know that someone actually reviews them.

Has anyone else experienced reports being closed without action?

Maybe I’m missing something about how the system works, so I would appreciate any clarification.

Thanks.

[AeroPhd]

I'm pretty sure every report gets reviewed by Warmane staff, but you have to keep in mind that they are a relatively small team and recieve hundreds of reports daily, so it takes a while to resolve them.

In any case, see this post: https://forum.warmane.com/showthread.php?t=325598 and follow the rules of reporting, it is much more likely to work (if you have not been doing it so far anyway).

[BlueAo]

Well, GMs are not going to take your opinion or word for it, you evidence only serves as a basis to consider if something is worth looking into. Then they go and collect evidence on their own and then decide what to do. Same applies to bug reports.

[bekzy]

Hi everyone,

Recently I reported several players for botting and attached video proof clearly showing suspicious behavior.

If you want your report to have a very high chance of getting the bot banned, try going as a priest or shaman and dispelling the bot’s buffs while recording. In most cases, the bot will instantly rebuff itself, which clearly shows automated behavior.

This method has worked for me. every bot I reported using this method ended up getting banned.