Technical Account Recovery

[vanrektus]

Hello. When the server's name was Molten WoW I had an account in which I played a lot. So my question is can I recover my old account from Molten WoW and if yes, how?

[skullatbash]

Have you ever heard about Molt-Down? Molten database went lost so ALL Characters are gone, players had some months to recover their Accounts at least (empty of course, so 0 Chars inside) but now it is too late.

So now you have to start all over again

[edwardg]

I'm in the same boat here. Me and a high school friend put a hell of a lot of work into our characters that go back a year or two. As with most gamers, you take a years break and come back to it again once you hit a bit of nostalgia and want to pick up where you left off. The argument from moderators that they simply cannot help us because we didn't check back regularly enough to be valid for a coin credit, which apparently doesn't mean we're worth as much as someone who might have been around at said time (irregardless of how I might have contributed three or four times as much money into Molten donations as they might have). I understand that sometimes stuff happens that you just can't help, sure - I get that. But just because I haven't checked back here and there as much as others, doesn't mean I'm of any less value. You might as well base credit-eligibility off of something more accurate like Hours Played (which again, I'm sure I had more than most).

Anyhow, I'd love for someone from staff to field a suggestion or two at what can be done to help rather than a flat 'sorry'.