hey today when i login in my game saw my hero is not on that place i was get off and all my gold mats in bags and Emblem of Frost are lost i make ticket in game to and i don't what to do now plz help me , and no one have my acount and pass
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Member
my account have hacked i need help
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Overwatcher
Not quite sure what help you're asking for. You should change your passwords, use 2-step authentication and make sure your computer is clean, without any keyloggers and the like - all things you do yourself.
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Member
i changed my pass word but what about my mats gold and Emblem ?and how and i find out any pc is clean or not ?
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Overwatcher
The missing stuff is gone, we won't be replacing anything since you're the one responsible for keeping your account safe.
You can use one of the various anti-virus programs out there, many free or with free trials, to check if your computer is compromised.
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Member
oh ty and this is too bad why server dont check wichi ip login in my accout and dont bann that :(
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Overwatcher
Because as I already said, it's your responsibility to keep your account safe. We already help returning accounts when they get stolen, but we don't restore anything that was stolen or deleted. Simply be careful with account security and you won't ever have to worry.
