I lose my account

[yorshman]

On April 26, I entered my account and someone had entered and deleted all my characters, then I created other characters with the same names, luckily I was able to recover them but I was surprised that this person had previously removed my items and then deleted my characters, I would like to know if it is possible to recover my items, I am playing since 2015 also donate various items

[Thorbjorn]

It's not possible to get the items back. Your account's safety is your responsibility.