Forum problem in a purchase with points in warmane

[corpseparty7]

I made the purchase of an item today, due to confusion I exchanged the item in a character that it should not, is there any way I can transfer the item to the desired character? I redeemed it on an alliance character and I wanted to claim it on my horde character

[Thorbjorn]

Since you bought it with points, there's no support for such mistakes.