1. Lost main character

    Hi
    I recently wanted to return to my old account but i found out that my main character (Tauren druid lvl 80 nick Gauzadolin) disappeared .
    I saw information about "Inactivity Cleanup" but if i understood correctly main character shouldn't be deleted.
    Could you check what happened? Is it possible to get my main back ?

    Regards

  2. 1. When did you play last time?

    2. On Which realm?

    3. Did you look for your character just on website or even in-game by logging with a client?
    If no characters on website -> it means they are flagged for a rename so you need to log with client to set new names

    4. Is your account premium?

  3. 1. For longer time, i'm not sure something like 2 years ago, i tired to log in once in a while though to check whats up.
    2. Lordaeron
    3. I checked in game and on website (in game i can see only my 2 lvl alt (which is weird cause clean up should delete it. Is it possible clean up got wrong character?)
    4. I'm not sure, "Donation rank: Premium" if this is what you ask.

  4. premium account = your character can not be deleted due to inactivity (just flagged for a rename)

    Btw is this your character? http://armory.warmane.com/character/...daeron/summary

    if you do NOT see him on your "character list" of Lordaeron realm it means this druid is on a different account.
    Open a ticket on website to find out where it is stored:
    https://www.warmane.com/account -> support -> create ticket -> general enquiry

  5. Conflicting information....you say you haven't played in 2 years? Your character has achieved true AI and has been grinding achievements for you up to 5 months ago.....Hmmmm.

  6. Actualy so.eone could just breach into his acc, sell character and gift coins to himself.

  7. This is my nick, it is Tauren druid, but i did not play balance. I can see mounts that i know i had like anzu (which is kind a rare).
    Is it really possible some1 breach to my account and sold my character to other account ?
    I doubt some1 would be using exact same nick like mine.
    I do have old backup from my account if this could help somehow (but is more like 3 yr old).
    What can be done in this case? Can this be check in some kind of transfer history ?
    I have created a ticket as @skullatbash said, is there something more i can do ?

    Thank you all for help.

  8. Additional note, in my account option on website in "barracks" tab i found ork rogue lvl 1 nick "Korossee" in icecrown realm. I'm pretty sure i did not created this character.

  9. Then your account got hacked.

    https://www.warmane.com/account/history

    Do these timestamps/IP addresses look familiar to you?

  10. also, go here: https://www.warmane.com/account -> Trade
    Select realm -> a random character -> Character trade -> sell

    Now you can see these buttons:
    "TRADE CHARACTER" "CHARACTERS I'M TRADING" "CHARACTERS I'VE TRADED" "EXPIRED TRADES"

    click on "CHARACTERS I'VE TRADED"

    btw, as I have said before, for staff support:
    https://www.warmane.com/account -> support -> create ticket -> general enquiry

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •