Forum authentication

[raymalon]

When trying to enter my account, the authentication email does not arrive on the hotmail platform, the page indicates that it sent the email but it does not arrive and I cannot access both the game and the page, this account where I write is another one, The one I want to enter is hormail, for security reasons I cannot enter the name here, it will be possible for the technical team to contact me or use another method to recover my other account


I use the translator in case they only speak English, my native language is Spanish

[OhieMitzen]

I'm not receiving any emails

Authentication emails may be slightly delayed during peak times.

If after a minute you haven't received the code, double check your emails Spam or Junk folders as it may have been filtered there.

If still no authentication email has been received, we recommend double checking you're logged into the same email as the one displayed within the My Account section of the website. You could also update your accounts email to a new one as your email service provider may have incorrectly labelled the email as spam.

The recommendation is to use Gmail.

[raymalon]

I've been trying for more than 3 days and nothing sends the information to the email, I try to go to the warmane page with the password and it also tells me that it sends the password to the email but it still doesn't arrive, I searched spanw or spam and nothing that appears

[OhieMitzen]

I've been trying for more than 3 days and nothing sends the information to the email, I try to go to the warmane page with the password and it also tells me that it sends the password to the email but it still doesn't arrive, I searched spanw or spam and nothing that appears

Then read the last sentence of the quote:

You could also update your accounts email to a new one as your email service provider may have incorrectly labelled the email as spam.

You'll have to contact the support.

I have lost or forgotten my email and cannot access my account

Simply email us directly for assistance - [email protected]

It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

- Account or Forum username (not passwords).
- Current email or a guess if you have forgotten
- Character information
- General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
- Country where you connected or registered from

You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

[raymalon]

I already sent the solution through the email they gave me here for the solution. Thank you in advance for the solution you can give me.