WotLK [BUG] - Support ticket

[eatingpriest]

Hi, I wanted to create a ticket via the following link:

https://www.warmane.com/account/support?do=new

However, it only offers one category (Ban Appeal), which is not my problem.
And even when I fill out the form, the site forces me to choose a “Ban Appeal,” but I don't have one.

So I don't see how to create a support ticket.

Can you contact me in private ?

Thank you in advance,

[Shred]

That means you don't have a premium account I think? In that case you have to mail [email protected]

[Obnoxious]

Or that you don't have any item that meets the criteria for a refund to be asked, if that was the purpose, and in that case sending an email won't change that.

[eatingpriest]

But that's the problem @Obnoxious, I have a question and I can't find a way to contact technical support via the ticket system (so you wonder what it's for). I'll try the address given by @Shred thx

[mysecondacc]

It would probably help a lot if you stopped being vague about it and just told us what it is you need technical support for. Then people would at least be able to tell you what to do next.

[Shred]

I have a question and I can't find a way to contact technical support via the ticket system (so you wonder what it's for).

Support through the ticket system on the website is faster and for premium users only. If you are not a premium user then you have to use the email, which takes longer.

But, yes, if you told us what you need help with we may be able to direct you better.