1. cannot login to the e-mail's account

    Hello, I haven't used my account for a long time and now I cannot log in into it because I have no access to my e-mail. I would like to change my e-mail to be able to provide the Authenticator code. Please help me with this

  2. well its lost, you cant change email adress to an account that you don't have nor password nor email. Im not saying you are but lets imagen that you're someone who's trying to scam someones account since you know their email adress - how stupid this would be ? still some people try. However you cant recover account if you dont have access to email, simple as that, they don't care about IP or bank statements.

  3. Read carefully:

    I have lost or forgotten my email and cannot access my account

    Simply email us directly for assistance - [email protected]

    It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

    - Account or Forum username (not passwords).
    - Current email or a guess if you have forgotten
    - Character information
    - General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
    - Country where you connected or registered from

    You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

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