Shadowmourne, Lottery, Titles.

[Edifice]

Aw come ON ,really ?
Even I, who doesn't give a stinky sock for that ordinary two-handed axe, read forums for about 2 days and understood everything that was about to happen to this very point of time and all unofficially and officially stated by Staff.
So in that case - it's all YOUR FAULT you didn't save your "virtual money" (coins) for the arrival of the LEGENDARY Shadowsock, hell - 2 days ago I still had COINS LEFT just in case something " interesting" happens.

Sorry for the probably "rude" tone but all I'm trying to say is - you had your chance without an obstacle in your way and you blew it by being impatient and unwise by not exploring and searching for information given around these forums to your advantage.


Take care.

Kind of sums it up from a player standpoint, however we will process and deal with everyone who proceeds to make a ticket, send a pm, make a rant post on the forum, which will last months, to be expected, it's nothing new and we're use to anything that comes our way.

I have informed Smyth of the following:

If someone has excessive misbuy claims already (6 - 28, yes 28...) and comes in to make another because they want their shadowmourne - Do as he always does - policy template.

If someone has 0 to 5 previous misbuy claims and comes in for a refund pertaining to shadowmourne - Complete it.

@Rizuu
Your ticket has been the first to be processed regarding this, considering you whined the most.

[Mysteryqt]

If someone has 0 to 5 previous misbuy claims and comes in for a refund pertaining to shadowmourne - Complete it.

By refound does that mean any item that we've bought in the past or actual items available for refound (past 1-7 days?)

[Rizuu]

Kind of sums it up from a player standpoint, however we will process and deal with everyone who proceeds to make a ticket, send a pm, make a rant post on the forum, which will last months, to be expected, it's nothing new and we're use to anything that comes our way.

I have informed Smyth of the following:

If someone has excessive misbuy claims already (6 - 28, yes 28...) and comes in to make another because they want their shadowmourne - Do as he always does - policy template.

If someone has 0 to 5 previous misbuy claims and comes in for a refund pertaining to shadowmourne - Complete it.

@Rizuu
Your ticket has been the first to be processed regarding this, considering you whined the most.

Thank you for making this right.

The cheap shot in saying I "whined" is not necessary, but it's forgiven.

Best to you in days ahead Edifice.

[stridernoob]

Kind of sums it up from a player standpoint, however we will process and deal with everyone who proceeds to make a ticket, send a pm, make a rant post on the forum, which will last months, to be expected, it's nothing new and we're use to anything that comes our way.

I have informed Smyth of the following:

If someone has excessive misbuy claims already (6 - 28, yes 28...) and comes in to make another because they want their shadowmourne - Do as he always does - policy template.

If someone has 0 to 5 previous misbuy claims and comes in for a refund pertaining to shadowmourne - Complete it.

@Rizuu
Your ticket has been the first to be processed regarding this, considering you whined the most.

Now that is epic news i must say finally someone doing the right thing i hope you guys get your axes back and to edifice great news if i knew donations be back soon ill wait but its sounding bad so ill try a ticket but not getting my hopes up :)


Edit :- cant make the correct ticket type cant select items in list any ideas how to solve this?

[trymzisback]

solution: please just put SM on marketplace but with DIRECT PURCHASE which is cash not coins
that way would prevent gifting abuse and many other things

[hiroishi]

Yep cant make the correct ticket type. Cant select items in the lists.

[Smyth]

A new ticket type has been opened to facilitate non-standard requests ( General Request )

Note,
- All purchases from day 1 will be able to be refunded ( we'll only refund item purchases to a point where you're able to re-purchase Shadowmourne )

- If you've already spammed the system with refund requests, your request(s) will be denied.

- If you haven't purchased Shadowmourne yet have made a genuine accidental purchase previously & failed to report it you can also submit a ticket here & we'll review.

- Wait times of 4-5 days can be expected.

[Demonicc]

The bonus (gonna-be-wiped) Coins are always the first to be spent. So no need to discriminate at all.

If you donate 100 and got +35, and spend 35, the donated 100 will stay. If you spend 34 and the time expires, you will have 100 instead of 101.

This is the best post ever thank you for CLEARLY explaining this to us and easy,to understand!

[stridernoob]

A new ticket type has been opened to facilitate non-standard requests ( General Request )

Note,
- All purchases from day 1 will be able to be refunded ( we'll only refund item purchases to a point where you're able to re-purchase Shadowmourne )

- If you've already spammed the system with refund requests, your request(s) will be denied.

- If you haven't purchased Shadowmourne yet have made a genuine accidental purchase previously & failed to report it you can also submit a ticket here & we'll review.

- Wait times of 4-5 days can be expected.

The wait be worth it unless donations open before then :D but its great to see the molten team working like this and helping all of us who are in this situation so thank you very much.

[Halokid2011]

Yayyy! A select few people who had SM before the wipe get to be more OP than those who didn't feel the need to buy it pre-wipe due to having enough gear to counter it, but now have next to no gear! :D

[BenitoWBAT]

We said many times that Shadowmourne would release before the coins are wiped, if you really wanted it you'd just keep enough coins to buy it.

you have said many times that legendaries in general would be released before wipe
so any info about the other legendaries? and im not only talking about wotlk but the fangs of the fathers cata legendaries too

[Barika91]

A new ticket type has been opened to facilitate non-standard requests ( General Request )

Note,
- All purchases from day 1 will be able to be refunded ( we'll only refund item purchases to a point where you're able to re-purchase Shadowmourne )

- If you've already spammed the system with refund requests, your request(s) will be denied.

- If you haven't purchased Shadowmourne yet have made a genuine accidental purchase previously & failed to report it you can also submit a ticket here & we'll review.

- Wait times of 4-5 days can be expected.

so if i want a refund should i open a ticket in general requests or in item refunds?
i have been wating for 2 weeks for a refund now so im ways past the refund period

[Michee67]

I don't know if this has already been answered or not.. but does shadowmourne become buyable again for us mere mortals who haven't bought it yet?

[Lilitu]

By refound does that mean any item that we've bought in the past or actual items available for refound (past 1-7 days?)

Yep we want to know that, a simple ticket is good?

Ty btw

[Xiva]

Do you still will be available today Val'anyr, Hammer of Ancient Kings? Is this information be gone placed at the general site?:)