Mistakenly used my vp

[Beawake]

I accidently bought the wrong trinket ... wasted 29 vp on the COMPLETELY wrong trinket , haven't used it yet nor opened the mail , u can check my acc or i can post a screen shot but please i need a refund

[Obnoxious]

There's no support for items or services you get with points, which includes refunds.

[Beawake]

OH CMON U MUST BE KIDDING ME , SPENT A FKIN MONTH COLLECTING POINT AND IF SOMETHING HAPPENS BY ACCIDENT THERE' AIN'T NO GOD DAMN REFUND?! Pls like ,damnit , i haven't even opened the mail yet just take the effing trinekt back and give me my vote points 😬

[Obnoxious]

No, I'm not kidding you.

[Beawake]

Why do you have to be so heartless? Be honest , if this happened to you as a player wouldn't you be pissed? Just help me out here please man , there's nothing u can do? Anything?!

[Obnoxious]

This wouldn't happen to me as a player, because if I had gathered points for a month I'd be very careful when using them.
And no, there's nothing I can do, plus our policy is quite clear regarding points.

[Skuddy]

next time be more careful. it clearly says

"I bought the wrong item, can I get a refund?
This depends...

If you bought an item from the vote shop, there are no refunds at all. The purchase box clearly stated what item was being bought and where it was going.
If you bought an item from the Trade tab, there are no refunds.
If you bought an item from the donation shop within 24 hours or the item is bugged, then you should submit a support ticket here.
If you bought an item from the donation shop and it's been more than 24 hours, then there are unfortunately no refunds after that period."

taken from http://forum.warmane.com/showthread....lace-FAQ-Guide