Forum Do you read ban appeals?

[Kronfrost]

Even though it's not a real question, just an attempt at a "joke," I'll answer anyways: since you didn't file an actual appeal, simply a request to be given information various people have said you won't receive, it's possible it will simply be trashed for being a Support ticket misuse.

Since you took the time to answer to that, even when I clearly said it was not a real question, I take advantage to ask the following: According to what you said in here:

The reason is written on your My Account page along with the duration.
No, it's not detailed; no, you aren't given more details or "shown proof"; no, ban appeals aren't for getting details, but for making a case that either the ban was a mistake or pleading for a second chance.

If one doesn't know the reason of the ban, or "details" as you say, how can one properly say it was due to a mistake or was a real exploit abuse (whether intentional or not)? (This is a real question).

[Obnoxious]

If one doesn't know the reason of the ban, or "details" as you say, how can one properly say it was due to a mistake or was a real exploit abuse (whether if intentional or not)? (This is a real question).

You can't, not for that kind of ban. GMs don't issue bans lightly (and the usual complain from players is that they don't ban enough, in fact), so if you got banned very solid evidence was provided, a GM witnessed it happening, or both.

[Kronfrost]

You can't, not for that kind of ban. GMs don't issue bans lightly (and the usual complain from players is that they don't ban enough, in fact), so if you got banned very solid evidence was provided, a GM witnessed it happening, or both.

Then I don't understand your first reply, since now you say that I can't argue a mistake.

On the other hand, I've never said bans are made in a lightly way, in fact, I've never put in doubt GMs deeds. I only want to know what was my mistake in order to not repeat it in future (like I said before)... is really that far-fetched?

Btw, for the record (even when it's not the main issue of the thread), I also agree that bans are not long enough (although it depends, obviously, of the exploit abuse).

[Obnoxious]

Then I don't understand your first reply, since now you say that I can't argue a mistake.

On the other hand, I've never said bans are made in a lightly way, in fact, I've never put in doubt GMs deeds. I only want to know what was my mistake in order to not repeat it in future (like I said before)... is really that far-fetched?

Btw, for the record (even when it's not the main issue of the thread), I also agree that bans are not long enough (although it depends, obviously, of the exploit abuse).

My very first words explain that: "You can't, not for that kind of ban." You can appeal that a ban for "ninja looting" was a mistake and provide your counter-proof, or you can appeal a ban for advertisement when the account had been stolen and wasn't under your control, for example. When it's a ban for exploiting, the most you can probably do is claim you weren't aware or make a promise to not do it again, whatever it was.

Whether what you're asking/expecting is far fetched or not isn't relevant. You're simply asking for something that we have a policy of not doing. Exploits aren't something minor, like doing 2 extra points of damage at level 80. They are something usually large enough to make people double back and be unsure if that's how it was supposed to happen. If something seems too good to be true, it generally is.

[Kronfrost]

When it's a ban for exploiting, the most you can probably do is claim you weren't aware or make a promise to not do it again, whatever it was.

Again... how can I say that I wasn't aware or make a promise of not doing it again, if I don't know what I did wrong?

[Obnoxious]

Again... how can I say that I wasn't aware or make a promise of not doing it again, if I don't know what I did wrong?

You say it like this: "I wasn't aware I was exploiting, even if I don't know what I did. I'll try to think back what I might have done and pay attention in case something that feels fishy happens in the future." Also, you seem to be talking like I'm giving you a "recipe for success." I'm just saying what you could claim, not that you would be unbanned because of it.

[Kronfrost]

You say it like this: "I wasn't aware I was exploiting, even if I don't know what I did. I'll try to think back what I might have done and pay attention in case something that feels fishy happens in the future." Also, you seem to be talking like I'm giving you a "recipe for success." I'm just saying what you could claim, not that you would be unbanned because of it.

I only want to know my mistake, nothing else. It's been like this from the very beginning.
If you say that the "ban appeal" is not the way, is there some way?

[Alyoa]

I only want to know my mistake, nothing else. It's been like this from the very beginning.
If you say that the "ban appeal" is not the way, is there some way?

I believe the proverbial bar of soap would've gotten it by now... NO you can not ask anyone about what you got banned for,
partially probably to shield whoever may have reported you from hate/retribution
and also to prevent you from spreading info about your banning exploit until it is fixed
additionally if exploit is more than just your 'usual' one it may also give a view into how exploits/hacks are detected by Sentinel and I don't think I have to spell out just exactly why that is bad...

[Kronfrost]

I believe the proverbial bar of soap would've gotten it by now... NO you can not ask anyone about what you got banned for,
partially probably to shield whoever may have reported you from hate/retribution
and also to prevent you from spreading info about your banning exploit until it is fixed
additionally if exploit is more than just your 'usual' one it may also give a view into how exploits/hacks are detected by Sentinel and I don't think I have to spell out just exactly why that is bad...

What made you think that the question was for you?

Besides, do you really think what you say? If so, it's funny how naive you are.
Whether they tell me or not what I exploited, even atm, I have a couple of possibilities of the cause, since as I said before, I've been playing in the server for years, so it's easy to imagine that the exploit was because of something new I've lately done... in fact, I'm 98% sure it's Warlock related (since it's the first time I play one in all these years), but I'm making this thread because it's amazing how you are banned and you're not even allowed why... like I've said before too, it's like in real life they put you in jail and the only reason they give you is "because you broke the laws" when in fact you have the right to know what law in particular you broke (let me know if you skipped that part and how that fact fits in your speech).

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Anyways... I'm posting again, since as I said before, I'd to it again once my ban is terminated, and as I expected: no reply yet. But since the ticket is still opened (according to system), I'll wait to see what happens in the end.

Thank you for all the replies.

[Obnoxious]

it's like in real life they put you in jail and the only reason they give you is "because you broke the laws" when in fact you have the right to know what law in particular you broke (let me know if you skipped that part and how that fact fits in your speech)

Except your "fact" from real life applies on real life, not here - something you seem to insist on avoiding accepting at all costs.

[Kronfrost]

Except your "fact" from real life applies on real life, not here - something you seem to insist on avoiding accepting at all costs.

I don't, and I know that it's your server and you apply whatever rules you want, but I still remember those kind words Staff gave us to the players after Moltdown happened, where it said all would be better and fair, and in part it's been like this, but it still can be better... why to not aspire to that?

[Obnoxious]

Because this is as it is - and has been so from day 1 - for a logical reason, so appeals to emotion won't change it.
This thread has outlived its purpose for days now, turning into nothing more than you refusing to accept what many have told you. The answer isn't going to change.