account merge problem

[gekkux14]

hello i had a char on ragnaros server before the merge, and now i lost it + lost my points on the shop, can any gm help me with this issue ? i dont understand how that work

[Zardonic]

Points are account-bound and you can't lose them unless you lose your account.
I'm not really sure if you can still transfer your Ragnaros character over to Icecrown, but you can make a ticket and ask.
https://www.warmane.com/account/support