This is Warmane; a World of Warcraft private server. This is not Blizzard and they do not have hundreds of employees. People will always find things to complain about, evidently. They will without a doubt fix the problem you're encountering, but don't forget that the realm has not been up for more than a week. Be patient, give them time and in the meantime do as much as you can to help them improve. Your best course of action however—for your own sake—is to expect nothing more than they can offer you, that way you can enjoy everything that is, after all, for free. If you do expect more than that then be sure to pitch in yourself. Anything else would be, as you put it yourself, disgusting.