1. May 27, 2017  

    Password change issue

    I wanted to change my account password, but the website says "Invalid new password provided, try again." every time. As far as I could tell, the problem occurred whenever special characters were included in my password (it was always longer than 8 characters, and numbers were fine). Is it supposed to work this way? My previous password did have special characters in it, so I would guess not, but I'm not sure. What are the exact requirements for the password?

  2. May 27, 2017  
    requirement is to be less than 15 characters and need to have characters allowed on WoW client ( so no %, &, etc)

  3. May 27, 2017  
    Thanks, but the weird thing is I was able to use a password with "!" in it previously, whereas now the website throws an error upon entering a password with ! being the only non-letter, non-number character in it, and it accepts it when I switch it out to a letter.

  4. May 27, 2017  
    I asked why I couldn't use those characters in a Ticket, while I was creating a trade description some time ago. They told me it was for security reasons (there are methods to abuse for DBs).

  5. May 27, 2017  
    Well, that's okay then I guess, it's not as much a problem as it was strange considering in most places usage of special characters is encouraged instead of restricted. Thanks for the info.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •