1. July 9, 2017  

    23 coins and not exalted ?

    Hello,

    Sorry for my English, i use Google trade :x

    Today i make a big donation, and i bought the ring "Ashen Band of Endless Destruction", requires The Ashen verdict-Exalted.

    However I did not become exalted by buying, knowing that if I increase the reputation in the game I would have this ring for free...

    So what's the point to pay 23 coins for a free ring in the game ? the logic is that I pay 23 coins to get the ring exalted....

    Being a regular donor, I would not pay for something free, i would like a refund of my 23 coins, or at worst another ring at the same price (23 coins) "Valanar's Other Signet Ring" heroic.

    It is already the second time I have a problem with your store, I have to get my 23 coins.

    Thanks.

  2. July 9, 2017  
    It's quite easy. The Ashen Bands were put in the store for people with more than one spec. For example, let's take a Druid. It's BiS for all the specs. If that person wants to have all the specs, he can get all the rings via coins.

  3. July 9, 2017  
    Do the following: My account> Support> Create Ticket> Select Item Missbuy

    Then you can write you want refund of this item and you will receive your coins back to you.

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