I've made a topic about this before and added screenshots and awesome logical reasoning to show that my current AP's are way too low.

Before the reset I had over 1900 AP's. After the reset this was reduced to 216 AP's. That's a drop of 1700.
This other guy on Outland called Dellanlol has had his arenapoints fixed while posting in the Outland section of the forum, so perhaps this is the correct section to ask for this. Where the GM on Lordaeron replied to my ticket to say that arenapoints aren't refundable... elsewhere they are being fixed. Surely this can not be the case, as it would mean that double standards are being upheld.

Now I'm eligible to buy wrathful pieces at the arena vendor and I could have already done so were my points still in tact.

For a more in depth explanation visit this topic:
http://forum.warmane.com/showthread.php?t=373314

Thanks