Hello :)
Been leveling up my paladin on my main account and thought it would be better to get it on a second account so i can "boost" myself at times and such like most people do, So i go to the support page, i find tones of options of selling chars and buying gold and other things we're now used to but no where it said "Transfer Char"
So i go to the support ticket and i type my little massage and i get this reply.
"Smyth
Jan 07, 2018 Characters can only be 'transferred' via the character trading system. Warmane Staff are unable to 'manually' transfer or duplicate characters between accounts.
We've never provided such services & don't intend to in future. This is due to the shear amount of account theft, scams & fraud that occur on a daily basis. Only the Trading system is available as the high price + fees act as a deterrent for malicious activity."
I would like to point out one sentence in here that is 100% bull****.
"We've never provided such services & don't intend to in future. This is due to the shear amount of account theft,"
It's so funny how they can say they don't allow free trade between chars because of theft when they have a system that allows anyone to hack our accounts sell our chars for a set of coins then buy GOLD and trade it over to a whole new account without any problems. But when we want something that is free and would benefit the people that are playing they say it to "dangerous" to have it.
Don't wanna say the word "Money hungry" but it would be perfect in this situation.
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Member
Warmane | Selling / buying Chars and gold + Transferred char.
Edited: January 7, 2018
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Moderator
1. Account security is the player's responsibility. If someone steals your account, it's no one's fault by yours. We provide many tools to make sure it won't be accessed without authorization, but every single case someone gets "hacked" involves them not making use of those tools, like 2-step authentication;
2. What someone does with your account is still your responsibility. If they buy gold, sell characters or whatever, is because you allowed them to. We offer such features in the Marketplace for every account, under the assumption that people using them own the account - after all, they logged on with valid credentials, didn't they?;
3. "Something that is free"? Where exactly, on retail? Where is transferring characters between accounts "free"? And if we go by your "free," where did your care about so-called "hacked" accounts go? It was important in the previous line, but when you want it free - which would mean stolen accounts having their characters transferred away for free - that's not important anymore?
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Member
1:Never mentioned that warmane got a bad system to prevent hackers, Its always the consumers fault for not taking care of a product. but this got nothing to do with the original question. Right now you're simply trying to point out thing that got nothing to do with the topic.
2: So how can this guy then say "We can't have char transfer because of theft issues when we already got plenty of them then?
You're simply disagreeing with yourself and the server. If someone has my valid logging like you said "after all, they logged on with valid credentials, didn't they?;" and i didnt bother with a 2-step it should be the consumers fault. Then we should be able to have one right? (Char trans)
3: be my guest and add a 5$ payment for it, I'm sure people wouldn't mind after all everything else here cost money. Not gonna argue that servers run for free so.Edited: January 7, 2018 Reason: Spelling errors
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The Wise
Even on retail you pay the 20 Euro fee for xfering to selected realm.
Also as Obnox stated your account is your own responsibility.Been here 7 years and people still are not aware of security issues (clinking on phishing links,etc) and before you say anything happens on retail too.
Be aware that 99% of times any company with video games will never issue a link outside game.Why?Beacuse some1 might do the phishing link and claim it to be under false pretense as company.That's why you are never supposed to click any link game.
Also If everthing was for free how would companies survive?Magic dust?Aladdin's lamp?Jafar's staff?Book of secrets?
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The Wise
This is so wrong with everything you just said,it is your own fault.Even Blizzard states completely you should not clink any strange links,upgrade your AV program.Also 5 bucks fee can be abused in so many ways you are not even aware.
To sum it out>external page>wts xxx toon to your xxx account for xxx money,only 5 USD fee, rest cash on delivery.
Or hacked account>xxx transfer to my acc,5 usd fee,weee ijust made extra toons.
Do you realise how bad that idea is?
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Member
I have never said you should/ do anything that puts your account at risk.
I'm simply arguing over the fact that we have planty of services that are theft issues, and why it shouldn't be an issue to move a char from one acc to another without selling it. You're currently saying made up things about my point of view.
Then we got the 5$ thing, ofc i never meant the price to be that low it was more of as "saying" Add a payment to it like everything else. i wouldn't care.
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Moderator
1. You were the one bringing out how we provide "a system that allows anyone to hack our accounts sell our chars." Don't use an argument and then say it has nothing to do with the topic;
2. No, I'm not disagreeing with myself in any way. The fact it's the player's fault doesn't means we have to make it easier to happen when we're the ones who will have to check and track down claims of "hacking" later;
3. There won't be a $5 payment for it. We won't offer direct character transfers between accounts. Not even retail does that, and they charge for everything they can possibly think of. We offer Character Trading which, while not intentionally made with that purpose, can be used to "transfer" characters between accounts. You can either use that or simply not move your characters between accounts.
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Member
The arguement i used was if they wont allow character transfer because of theft reason, but how can they have character sell / buy then. It equily as risky to have char sell service. I'm not talking about hacking security here which you thought on the first post and i said "it got nothing to do with the topic" We're talking about services within the system that hackers could use and how one current system is equickly as bad as the one i asked for and how Warmane tried to blame it on theft of accounts and thats why they not gonna add a character transfer. Sounds a bit fishy
Edited: January 7, 2018
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Moderator
Why did you ignore the other two points in my post, which already expose how the only fishy thing here is the way you try to equate "free or cheap transfers" with "having to put a character on sale and find a buyer," as if the old and tired "greed" accusations would work as a smoke screen to the fact you are having trouble accepting you won't have your way?
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