I have a big problem

[Jokez]

Hello I have a big problem recently changed my character and when I sent the items and some things forget to send the gold from one character to the other without realizing it erase the character because I wanted to keep the name and realize my mistake Choose to restore it (I had done it before without problems) because due to the lapse of 2 days of grace there is no charge but now asks me for coins being within the 2 days of grace mentioned above and being that previously restore a character below of the lv75 without problems, I hope a quick answer and good day, sorry the bad english I do not speak it use google translator

[Obnoxious]

You can only restore recently deleted characters for free once per seven days.

[Jokez]

Character Restoration costs 10 Coins
- Deleted characters are stored for up to 30 days for restoration
- Characters under level 75 are not stored upon deletion and cannot be restored
- Characters are eligible for no-cost restore within a 2 day grace period after deletion
- Restoration is irreversible and not eligible for refund

Curious here does not say anything about that

[Jokez]

The description of the service tells you that you have 2 days of grace to not have to pay to restore your character and then a moderator tells me that it can only be one every 7 days so that the 2 days, if then you can not take advantage of that security for 7 more even though it is not specified in the same service at the time of offering it, that convenient

[Obnoxious]

You do realize we don't have to offer ANY free restoration of characters you manually delete, right? Yet we do, once per week.
You can restore as many characters that fit the prerequisites as you like for 10 coins. You can restore one per week for free if it's within 2 days of deletion.

[Jokez]

That they have to offer or not is not the point the point is that in the specifications of the service no one happened to place the one of the (7 days) which is not good (not to say what I have in mind now) ), the way these are deleted does not matter when you already have a service that is supposed to work to remedy this I just want the restoration of my character to get my gold and have a better experience inside your server not a response like small letters of the contract when they do not exist, we can reach a solution or just tell me the same thing again with a vague justification without animosity to offend?