I have another account (main) and having issues with the password reset. I had a popup when i logged in and it said the password needs to be updated, i hit ok and it sent a confirmation to my email to reset it. I went to the gmail account and it wasn't their. I was told to send a post to [email protected], i tried 3 other accounts and the same problem. I don't know if it might have something to do with it but the account is from way back when the site was known as MoltenWoW and i don't think it was required to have a gmail account than.