Haven't received purchased item from store

[Monuments2]

I purchased an item through the warmane store and I'm not seeing it in my mail. How long does this normally take?

[TOfuny1]

Usualy it arives insta,but now it looks like something happened to the store,im waiting on items aswelll dunno whats wrong!

[mavrix1]

I donated 7 hours ago and still haven't received my items...

[allstarjj]

almost 9 hours ago for me. I've been waiting all day to use them...