[ANSWERED]Shop Transaction wasnt completed, still charged...

[Stautius10]

just tried to buy 10 coins, as soon as everything was finalized it said transaction wasn't completed and i got a visit from gold ol grey frowny face dude.
ofc later on i haven't received my 10 coins, happy to send my account details to someone in charge for a refund, or send pictures showing you that
yes i have been charged but have not received anything from your end. called my bank 10:25pm 25 minutes after it happened, they said it was authorized. do i just wait or whats up.

[Borrean]

Please contact support@ and [email protected] and explain your issue.