Site does not let do ticket "item misbuy"

[FurguL]

good night, i have problem, in support in the site won't let me put another category more than " Ban appeals"


What can be done in these cases?

[Thorbjorn]

Send an e-mail to [email protected]

[Winryi]

Do note Item Misbuy ticket is only for items bought with coins. There's no support for items bought with points.

[FurguL]

hi bro, if I am aware of all that, I attach a photo of my problem.

[FurguL]

and as it should be. (picture of a friend)

[FurguL]

very thx bro, I already sent a message

[FurguL]

good night, i have problem, in support in the site won't let me put another category more than " Ban appeals"


What can be done in these cases?

still no solution to my problem :C ,
they don't answer the mail

[Winryi]

still no solution to my problem :C ,
they don't answer the mail

Emails here have long response times, you should get your answer within a week from sending.

[Obnoxious]

Email contacts aren't meant to go around the use of tickets.
If no option aside Ban Appeal is available it means you don't have any item liable to be refunded, be it for the 24 hours period passing or some other reason that voids it.