Staff HELP NEEDED ( BANNED FOR ADVERTISING BY ACCIDENT)

[RockDude]

I wrote PM's on this forum to different Staff members but no one answered.

I accidentally logging into my account with my vpn turned on and it immediately said this account has been terminated. Im afraid I was wrongfully banned and I cant even access the support feature in my account panel. Please assist if any staff sees this :c

[Winryi]

Help! I have been hacked/banned for no reason!

If the option for a ban appeal doesn't shows for you, that more than likely means you landed on a banned IP. That happens a lot with people who try using VPNs, since those services often have been used repeatedly to break our rules and try to get around bans. So, while you personally didn't do anything to earn a ban directly, your account still tried to use banned means to log in - again, bans always have a reason. On this case you should send an email to [email protected] instead and, if that was really the case, your ban will be lifted. Do note that even if those might be dealt with faster, they are still checked, so being banned for something else and trying to send an email to claim you're on a banned IP isn't going to work - or leave you with a good image on serious appeals.