WotLK Wrong Purchase

[slyzzy]

Dear Warmane Team,

I've Purchased STS with 23 coin to wrong character: Icio - Icecrown, the purchase ID is 43013002, Could you please reverse the transaction or send it to my character named Cassum - Icecrown. I'm keeping the mailbox unretrieved on the wrong-purchased character.

[Thorbjorn]

Open an item misbuy ticket here: https://www.warmane.com/account/support?do=new

[slyzzy]

Open an item misbuy ticket here: https://www.warmane.com/account/support?do=new

I don't see the Mis-Buy option in there, only Ban Appeal is there. I've received coin from my friend, didn't get the coin through donation. Does is the reason that i Dont see the Mis_buy option?

[Thorbjorn]

Aha, yeah then that's the reason. In that case you should've sent an e-mail to [email protected] explaining the issue but do it quickly as the refund expiration date is 24 hours after purchase if I'm not mistaken.

[skullatbash]

I don't see the Mis-Buy option in there, only Ban Appeal is there. I've received coin from my friend, didn't get the coin through donation. Does is the reason that i Dont see the Mis_buy option?

ye, that is why. Ticket via website is available only to "premium account"

In your case you may try to send an email to [email protected] for support (but I do not know if coins refund is possible for not-premium account)

[slyzzy]

Hopefully, I've purchased STS on a "Priest", I just want to transfer the STS to my rogue. Thank you guys for your supports.