Bugged Lockboxes for "The Insane" Title

[Terry1992]

hey guys someone have the same problem as i have rn , i farmed over 500 lockboxes and sended them to my main and half the boxes dissappeared + my name went into "Unknown" with no mail inside , the boxes i could keep in mail i sended back to the rog and also there i lost half my boxes . anyone know what the problem is ?

[Terry1992]

ok so i farmed 4 more days those boxes and guess what happend they dissappear half my boxes when i send em ,my names turn into UNKNOWN, fix this pls im pissed af allready . i send em to ppl wich buy em to finish the rep / also i send em to my own toons and they dissappear . ppl call me scammer for a problem that is not made by me , i farmed em the missing boxes ... they didnt know boxes dissappear .
arround 2500 boxes farmed and 140 are in my mailbox , where is the damn rest of it ?