1. Bought 57 coins, money got taken and no coins

    Hello i bought 57 coins this night around 1 am. The purchase didnt go through even tho i had money on my account, BUT the money still got removed. 521 SEK to be exact which is roughly 50 euros. I can show receipts from my bank. I want the money back since i bought 57 coins again after the failed transaction because i didnt want to wait all night to get a hold of the items i wanted to purchase. Please help 50 euros or 521 sek is alot.

  2. If the transaction was voided for some reason, the money never reached us and will be automatically returned, usually within a couple days. Neither us nor Paymentwall can do anything to hasten that, though, that's just how banks themselves work internally with transfers.

  3. Hey, thanks for the reply, im not in a hurry with the money i was just worried

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