1.   June 13, 2022  
    Chionee's Avatar
    Chionee
    Member

    Unable to access old account

    Hi, I have an old account connected to an unknown email address with authentication enabled. I can't remove 2factor authentication because I don't know the email I used, and I can't authenticate because the app was on an old phone and I have no idea how I had it set up.

    I have the login/PW and name of a character or two on it, and the login is similar to my other accounts. Hopefully that's enough proof to regain access?
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  2.   June 13, 2022  
    NHYasser's Avatar
    NHYasser
    Member
    Greetings,

    Send an email to [email protected] with the best information you can give to prove the ownership of the account.

    Good luck !
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