It was like this, I have such a problem that I can't play only on 1 character and I'm starting a new one!, so, one day I pumped 1 character was dressed in family armor and had a sword, and I didn't want to play on it and mailed the family armor and weapons to another character, and on I had no interest in playing him, as a result, I deleted the character on which the heirlooms are in the mail, I don't know what to do, can I restore them, or who to pay to return them?
Did you try to restore that character? If that doesn't work - it's lost. If you bought those items for coins, create "item missing" ticket here on site.