1. no character

    I ave played three years ago, logged in today and my 80lvl mage is gone, any way i could get him back by any chance?

  2. 1. On which realm?

    2. Did you look for your character just on website or even in-game by logging with a client?
    If no characters are showed on website -> it means they are flagged for a rename. So you need to log with client to set new names

    3. Is your account premium?

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