It's really weird that a server like warmane doesn't have a GM.
I opened a ticket 1 month ago from my other account and that ticket is still there. no answer. I opened a ticket from a different character and there is no response for days. In short, I've been playing on blackrock realm for 3 years. In 3 years, I have not received a response to the tickets even once.
They prepared the server and left it alone. It's full of cheats/exploiters, trolls, racists people... Submitting a ticket doesn't help. When I write via e-mail, they tell me to create a ticket in the game.
I've been playing that game since the beginning of vanilla and this is the first time I've encountered something like this.