1. cannot log one of my characters

    every time I log into my warlock, it instantly gives me "you have been disconnected from the server" once the loading screen finishes. I have tried unstuck, and while it works since it changed his position, it didnt solve the issue of being unable to log.

    It started because I was trying to finish a scenario on the isle of thunder from the black prince and my game kept crashing every time when I talked to start phase 5. after trying for about 20 minutes, I was told from other people who had the same issue that I should delete and restore my character to unbug it. so I did that, but after restoring the character I am now stuck in this position of every time I log it puts me into the login screen with "you have been disconnected from the server"

    the character name is Adamadam - Frostwolf

    Edit: I tried to delete and restore it again, but not even that works and it tells me "Character deletion failed"
    Edited: September 23, 2023

  2. I have just tried to put it up for sale and cancel it in the hopes that would unbug it. It still disconnects me the moment I try to log into it now. it isnt on friendlists or in the guild anymore, but still visible in the armory. I am officially out of ideas on how to get him back now.

  3. I now tried to race change my character in the hopes of that resetting and unbugging it, but it tells me that there is already a service for that character pending and I should log to claim it, however there isnt anything and it just disconnects me when I try to log. you know a character is messed up if you can neither delete it nor buy services for it, let alone log into it

  4. I think your best option is putting this in the bug tracker.

  5. Open a Support ticket.
    The Bug Tracker is more for identifiable and replicable bugs, and your case looks more like some service is "stuck" than an in-game bug.

  6. I forgot that these are a thing on the website. I made one, thank you

    Edit: thanks to the support team for fixing my character
    Edited: September 28, 2023

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