Originally Posted by Anemia
Seems pretty petty to give such replies. Personally always thought end of year rewards was 10% of the amount you have donated. I could be wrong, just coincidently it happened to be each time I got exactly 10% of the amount I had donated through out the year ( maybe just random coincidence ).

Tbh I would be disappointed as well and would probably message the support to verify if everything was correct. Like I donated around 700 coins last year (2022) on my other account and got a 68 coins reward at the end of the year. If I would donate around 3000usd/eur in 1 year, I would most def expect more than 120 coins as end of year gift.

Totally understand his disappointment and why he would write a ticket to the support about it.
Totally don't understand such hostile replies from the staff towards people that have supported the server.
Totally not my place to tell you how to run your server, but can't seem to understand why being so rude towards such a customer is the way to go.
At the end of the day some imaginary coins that don't cost the server anything, throwing a small bone towards loyal clients goes a long way.
No, petty is being upset about how a gift wasn't good enough. I don't know what sort of weird perceptions people have of gifts elsewhere in the world, but I know where I'm from, expecting one in the first place is rude as hell. Then to complain about it will get you kicked out of the house and not spoken to for a good while, also tarnishing your reputation and likely getting you left out of any such gift exchanges in the future.

Such things held for this time of year are held sacred and they should be treated as such. Not as an opportunity to get something. Selfish. Rude. Inappropriate.