Anyone else having this problem mentioned in the title? I can't seem to file a ticket for item misbuy. What would be the best course of action? Thanks!
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Member
Can't Create ticket for "Item Misbuy" - missing purchased items options.
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Overwatcher
That option only shows up if you have an item it's applicable to, if I recall it correctly.
As in, no option, no item you can call a "misbuy."
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Member
What qualifies an item for a refund? I bought 3 items and one of these items was the wrong one. I've had refunds issued like this before without any problem. I don't see what's different.
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Overwatcher
When did you use the Coins to get those items?
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Member
Website says 2 days ago.
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Overwatcher
There you go then. You can only open misbuy tickets for 24 hours after you trade the Coins in, as that's plenty of time to realize you got the same item twice or clicked the wrong item by mistake.
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