Site ticket response time

[maksitowee]

Hello guys how are you all, i was wondering how much time does the response time of the game masters takes to read someones ban appeal or other type of tickets. I am banned i wont tell why and i was wondering how much time it takes normally to get response on your ticket, this is my 3rd day btw thank you all for your answers and have a good day

EDIT: Does the game masters read tickets on sundays? or just from monday to friday

[OhieMitzen]

Ban Appeal tickets are lowest priority, so they may take a week to get a response to.

[maksitowee]

i made ticket 5 december and still doesnt got an answer about week you mean maximum 7 days? the days are endless and i impatiently refresh the page every few minutes.

[Obnoxious]

No, he means on average seven days. It could take longer if there's a large volume of other types of tickets.

[maksitowee]

thank you dear moderator, i made an normal ticket before 2 days and it was readed today it is normal to an new ticket to be readed before the old unban appeal?

[Obnoxious]

Yes, ban appeals have the lowest priority, as Ohie already said.
Also, website tickets and in-game tickets aren't the same thing or handled by the same team.