Site I bought a player and didn't receive what I bought.

[bulbulANAK]

I bought a player in the site and I didn't receive what I bought. Regarding the player's transmog, it appears in the store with a certain transmog and I didn't receive this transmog. I have an iPhone a picture How does it look in the store and i in to the game and not get this transmog i buy the charc beacuse The transmog help please

[arcsperia]

Well, it was probably sold without the inventory so you didnt recievied items that were used for transmog

[Shred]

Make sure you did not disable transmog here https://www.warmane.com/account/settings