Stuck at retrieving character list

[SpellaDonna]

Hello,

Today, when I tried to log into the realm where my character is (Icecrown), the screen gets stuck at the "Retrieving character list" step for a few minutes, then it takes me back to the login menu with the message "You have been disconnected from the server".
Is this a general issue or it's something wrong with my account?

Thank you in advance.

[pubnike1]

I get message saying: retriving character list, then i get disconnected, after that i get authenticator option in my login screen. By filling it with credentials from email or leaving it empty i get repeating error retriving character list and then disconnect. What should i do?

[pubnike1]

I removed WTF folder, "authenticator" now is gone, yet i still get disconnected after message "retriving character list". Does anyone esle have this problem?

[Ingemar]

Same problem. Please assist how to fix this

[CostinFan]

hey, Im having this problem again I had this problem a week ago then it got fixed somehow idk how I could log into the game easily but now since yday it came back and I cant log in again