He clearly said internal testing, which means done by the Developer/QAs before public release, and live support also isn't done by players, or are you yourself going to restart the server to apply a hotfix you coded in case something goes wrong?
So sorry, i just wanted to help. I know only one DEV is capable of doing these things nobody else :(
"patience is key"
Ye 8 or so months patience is still in progress.
Most annoying thing is that nobody has any clue when this is gonna finally happen.
In weeks, months or maybe in years?