TWO FACTOR AUTHENTICATION not sending e-mail

[Lacplesis]

Still no fix.. go figure.. kek

[Nostadarmus]

Please fix that, cant log on my another accaunt....

[Edifice]

We are aware of the issues currently affecting our mail system, our provider is currently down, that is the primary reason.

We are working on alternatives at the moment.

Passwords can be reset by emailing [email protected].
Email Two Factor is currently offline.
Account registration does not require activation, once our email server provider is back up, everyone that registered during this period will be forced into an activation however.

[Remphan]

It really doesn't matter how old your account is, if there is problem with their smtp (idk if it's gmail smtp or own) server
The problem will be with all emails, not only these for new registrations.

For example
You fill your details and submit them -> php function checks the POST'd json data and if everything is ok based on their filters etc it sends X to function #2 which is the mailer -> then #2 sends the Y to the smtp server
If the function #2 cannot establish connection to this smtp server or is somehow broken your email wont be sent, but the function #1 will still throw success message that its sent.
With auth is the same, except variables for check in function #1 are automatically generated by your logged in details, and if everything is ok and you have 2 step it will throw success message and send again to function #2 (mailer script).
Hope you understand my broken english and will stop with the spam, let warmane team do their job

Edifice, you can use gmail smtp temporarily, if you're using PHPMailer

[Baaraka]

We are aware of the issues currently affecting our mail system, our provider is currently down, that is the primary reason.

We are working on alternatives at the moment.

Passwords can be reset by emailing [email protected].
Email Two Factor is currently offline.
Account registration does not require activation, once our email server provider is back up, everyone that registered during this period will be forced into an activation however.

Alright, thanks for respond Edifice. I sent email about password reset.

[proida]

Please help me here i steel requied the Two Factor code and i cant get it please diable this thing for my account

[711zra]

I registered an account during this period and although I can log in, I cannot create a character. What to do?

[WashingtonCaps]

Any ETA on this? Is it possible to mail [email protected] to remove the 2step?

[TronGabunz]

Used to receive authentication codes without any problems until a few days ago. Now I've been unable to log in since yesterday, and not only I would've liked to log in to retrieve vote points, but I especially wanted to unstuck a character which is, well, stuck(and it's in ghost form so I /Script RepopMe() won't work).

Also, I would've opened a ticket about this, but for some reason someone thought it would be a great idea to make "Ban appeal" the only selectable ticket category(and I can't send a ticket without choosing a category).

So yeah, would appreciate it if you could fix at least one of the two things I mentioned.

Thanks in advance

[Fealty]

everyone is having the same problem devs are trying to fix the problem as soon as possible check the other posts about the same problem before opening a new thread about the exact same thing

[SonOfJose]

so i dont get it, is this related to my problem with not being able to log in on new made account?

[bandit]

cant even collect my VP-s ...

[Pocosin]

Account's from 2009/2010/2011/2012 and cant recive the two factor authentication code so i dont think that its only for new accounts :-<

[Lepanto]

Same problem

[TronGabunz]

everyone is having the same problem devs are trying to fix the problem as soon as possible check the other posts about the same problem before opening a new thread about the exact same thing

Haven't seen anyody mentioning tickets being unuseable unless it's about a ban, but kk, took notice!