I cannot log in to my main account (Need a GM for help)

[Pyrenn]

Hey,
I can no longer access my main account. The username is Lotros. I know the password, but for some reason I need to put in the authentication code. Problem is, I used a program called BlueStacks which is like a program that gives you an android device on a computer. But a few days ago I factory resetted my computer because it was in some repair loop. So I no longer have the authentication code. Problem is I can't remember my email either. Because it had to be Gmail I created some random crap email. I did actually save the password and email adress in a notepad thing, but as I said I factory resetted my computer and now everything is gone. I know it seems ALOT like I hacked this, but I honestly didn't. The reason I left this for a few days was that it didn't bother me, now, where 2 of my 3 characters need an unstuck, it does bother me. This forum message was typed with my second acount.
Hope you can help me out :(
Pyren (Lotros)

Edit: I can't access my account on the forum. I can still login in-game.

[Pyrenn]

Bump, really need help

[Pyrenn]

Anyone? Please..

[Pyrenn]

..................................................

[Arbiterone]

Open a ticket at the website, and prove you are owner of the account.