problem with paymentwall for coin purchasing

[YovionC2]

Is here any help can warmane can do? Pw staff keep telling me files excced 10mb each which are 6mb in all. for 6days sigh. Never saw any staff like this. Slow replying also...there were once they accept those same file but my id card is kinda blur, so i sent a new photo, then pw back to the beginning."Didn't revive any attachment please send files." getting sick with pw.

Plz. I just wanna buy some coins for gear.

[Skuddy]

use a prepaid method.