1. Someone has a character with the same name as me.

    One of my characters cant receive mail from my other characters. i have sent 1k that never arrived. I think it is because somehow there is another character with the same name as mine. how can that even happen?

  2. open a ticket in-game for support.

    The character who got the name more recently will be forced to rename

  3. I have made a ticket but unanswered for a week

  4. Your character has been renamed manually. The issue might disappear from now on.

  5. Still cant receive mail. im at a loss now. thought that was it.
    Edited: July 21, 2021

  6. Ok update. so now it works. not sure what changed from yesterday

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